ProICE AuraAI X100 is available in four screen sizes: 11.5 inch, 12.3 inch, 12.5 inch, and 13.1 inch. Each size is designed to command the dashboard with the same presence you see in the latest premium electric vehicles. Screen sizes are not interchangeable after installation.

Installation time varies depending on your vehicle model, the screen size selected, and the features being enabled. A standard installation typically takes between two to four hours. Installations involving CANBUS integration for car control features may take longer. If you are adding the optional 360° camera package, allow for approximately three additional hours on top of the standard installation time. Your installer will be able to provide a more accurate estimate for your specific setup.

ProICE AuraAI X100 is an aftermarket accessory. As with any aftermarket modification, it is advisable to check your vehicle manufacturer's warranty terms before proceeding with installation. ProICE recommends using authorised dealers who are experienced in vehicle-specific installations to minimise any impact on your vehicle. ProICE does not accept liability for changes to your vehicle manufacturer's warranty arising from the installation of this product.

For units purchased through Malaysian authorised dealers, yes. Every ProICE AuraAI X100 sold in Malaysia comes with a pre-installed SIM card and an introductory plan that covers two things in one. The first is mobile connectivity, providing 24GB of data over one year from the date of activation. The second is access to the AI Co-Pilot services, which include the ChatGPT integration powering Hey GPT conversations and the server infrastructure enabling voice-activated song searching on Spotify and YouTube.

For customers in Singapore or Brunei, a SIM card is not included as telco services are not provided in those markets. You can connect ProICE AuraAI X100 to your phone's mobile hotspot or any available Wi-Fi network to access online features and AI Co-Pilot services. Please check with your authorised dealer for the latest plan options available in your region. The included plan is an introductory offering and is subject to change. Please check with your authorised dealer for the latest available plans.

The included plan covers both your mobile data and your AI Co-Pilot services for one year from activation, or until the 24GB data allocation is consumed, whichever comes first. Once the plan lapses, renewing it restores both your connectivity and full access to Hey GPT conversations and voice-based music search. Your authorised dealer can advise on the plans available at that time.

ProICE will endeavour to make ongoing plans available, but cannot guarantee the continuity or pricing of any specific plan beyond the included period.

The pre-installed SIM that comes with Malaysian units is tied to the AI Co-Pilot services plan, covering not just mobile data but also the server infrastructure behind Hey GPT and voice music search. Using a separate third-party SIM may provide internet access but will not cover the AI Co-Pilot services. Connecting to your phone's mobile hotspot is always a reliable backup option to keep ProICE AuraAI X100 online whenever needed. Please check with your authorised dealer for the most current guidance on plan options for your unit.

Yes. ProICE AuraAI X100 is compatible with Apple CarPlay, Android Auto, and Huawei HiCar. These can be connected wirelessly via Wi-Fi or through a wired connection depending on your device and setup.